Frequently asked questions
Answers about getting started, supported devices, fees, data protection and deleting a CoreSolution account.
What is CoreSolution?
CoreSolution is a financial technology company. We provide a solution that makes it easier for customers to send securities trading orders to VPS Securities Joint Stock Company.
What do I need to start trading?
Register a CoreSolution account on the web or in the app, then sign in to use it.
Which devices can I use?
A browser on a computer or phone, and the mobile app for iOS and Android. See the CoreSolution app page to learn more.
How are my orders executed?
The orders you place are sent to VPS Securities Joint Stock Company through an API for execution.
How are trading fees charged?
The current fee schedule is given to you when you register and is kept up to date on the web trading site. See the Fees page.
Does CoreSolution advise which stocks to buy or sell?
No. CoreSolution gives no investment recommendations and guarantees no return. You decide your own orders. See the Risk disclosure.
How is my personal information protected?
CoreSolution collects only the data needed to provide the service and does not sell your personal data. Details are in the Privacy policy.
What if I cannot place an order?
Check your Internet connection and the order status. If that does not help, reach the support team through Contact and support.
How do I delete my CoreSolution account?
Follow the steps on the Account deletion request page.
